General Terms & Conditions

Welcome to TokoCCTV.com. This Site is provided by PT Stars Security Indonesia (referred to throughout this Site as "TokoCCTV.com") as a service to our customers. Please review the following basic rules that govern your use of the TokoCCTV.com site. Please note that your use of the TokoCCTV.com site, constitutes your unconditional acknowledgement to follow and be bound by these General Terms and Conditions. Although you may "bookmark" a particular portion of this Site and thereby bypass this General Terms and Conditions, your use of this Site still binds you to these General Terms and Conditions. TokoCCTV.com reserves the right to update or modify these General Terms and Conditions at any time without prior notice to you. For this reason, we encourage you to review these General Terms and Conditions whenever you use this Site.

  1. While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. We can not confirm the price of an item until after you order. Therefore, please check with our sales assistant and always refer to our final confirmation regarding product information and price validity. Product and pricing information may change without prior notice.
  2. Pricing excludes shipping cost, PPn 10% and PPh 1.5%.
  3. Your order will be considered as confirmed after we send you our final confirmation. Nevertheless, please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel your order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, If your order is canceled after you have transferred payment, we will transfer back in the amount of your payment.
  4. Your order will be processed for shipment within 1 working day after receiving your payment, which also depends on stock availability. Shipment period will vary, depend on your location. Shipment cost will cover insurance to avoid loss or damage.
  5. All products, which are purchased from us, will be fully covered by our warranty. Please refer to our warranty term and condition for details.
  6. Purchased product is non refundable and non redeemable, unless preliminary acknowledged in written by us.